Privacy
Privacy Policy
This Privacy Policy explains how TaoHub collects, uses, stores, and protects information you choose to provide to us.
Information we collect
We only store information you actively submit, such as your email address, preferred name, gender, birth date, birth time, birthplace, questions, order information, and messages you send to us.
How we use information
We use this information to create and manage profiles, generate BaZi Map, Lucky Energy, BaZi reports and related content, process orders and payments, send verification codes or service notices, respond to support and privacy requests, and maintain site safety and service reliability.
Payment information
Payment details are processed by payment service providers. We do not store full card numbers, security codes, or complete payment credentials, but may store order IDs, payment status, amount, currency, product information, and necessary transaction records returned by the payment provider.
Email and account
When you bind or log in with an email address, we use that email to identify your account, send verification codes, help recover access, and display profiles and consultation records linked to your account.
Third-party services
We may use necessary third-party services for identity verification, email delivery, payment processing, hosting, data storage, analytics, or security. These services process information only as needed for the relevant function and are governed by their own privacy policies.
Retention
We keep information for as long as reasonably necessary to provide the service, maintain order records, handle support, comply with legal obligations, protect security, or resolve disputes. When information is no longer needed, we delete it, anonymize it, or restrict further use.
Your rights
You may contact us to request access, correction, deletion, or export of information you submitted, or to request that we stop certain non-essential processing. To protect account security, we may need to verify your identity first.
Security
We use reasonable technical and organizational measures to protect information, but internet transmission and electronic storage can never be completely secure. Please protect your email account, verification codes, and device access.
Minors
Minors should use this site only with the knowledge and consent of a parent or guardian. If a guardian believes a minor has submitted personal information to us, they may contact us for assistance.
International access
If you access this site from outside the location where our services are operated, you understand that your information may be processed or stored in regions required to provide the service and protected under applicable local laws.
Updates
We may update this Privacy Policy from time to time. The updated version becomes effective when posted on the site; continued use of the site means you are aware of the updated terms.
Contact
Privacy requests may be submitted through the Contact page.